Support Worker – Caritas Bakhita House

Do you have experience working as a Support Worker? Would you like to make a real difference, using your skills to support a parish community?

About the Diocese of Westminster:

The Roman Catholic Diocese of Westminster is a faith-based charity. We are home to the Archbishop of Westminster (Cardinal Vincent Nichols) & the beautiful Westminster Cathedral. We are also one of the leading Catholic dioceses in the country, delivering our charitable mission through our network of 208 schools, 212 parishes and several hundred social justice initiatives. We seek to positively impact the lives of all members of our community.


We believe that to succeed we must be person-centred and place human dignity at our centre. We strive to take a holistic approach to the development of our people so that we may better serve the functions of our Church and the mission of our charity.


Our core values are Competence, Reliability, Honesty, Perseverance and Love


About the role:

Based at Caritas, Bakhita House, this Support Worker post is a pivotal one. Set within a residential setting, supporting female victims of human trafficking and/or modern slavery, as part of the Catholic Church’s response to this issue.


Principal duties and responsibilities will include (but are not limited to):

  1. To work in a small team sharing responsibility for the case load of each individual woman.
  2. To design and review individual support plans.
  3. To signpost women to health and wellbeing services contributing to a holistic recovery.
  4. To oversee all aspects of women’s housing matters including resettlement.
  5. To assist women to achieve financial relief through accessing statutory benefit systems and job or volunteering opportunities.
  6. To gain access to advocacy services and assist guests with the asylum, National Referral Mechanism (NRM) and criminal justice processes.
  7. To provide continuing emotional and practical support and advice to aid women’s empowerment.
  8. To work closely with the police during initial protection and ongoing procedures, of rescued victims.
  9. To interview and carry out assessments for women referred by third sector and other relevant organizations.
  10. To participate in maintaining high quality health and safety standards.
  11. To work with pregnant women and their babies.


About you:

You will be required to have significant experience of:

  1. Working with vulnerable women, who have been victims of exploitation.
  2. Working with women with high support needs in a residential setting.
  3. Developing, implementing, and reviewing support plans and risk assessments.
  4. Working with pregnant women and their babies.


Knowledge and understanding of:

  1. The support needs of victims of human trafficking and modern slavery and how these can be met in a residential setting.
  2. National Referral Mechanism (NRM) and current human trafficking and modern slavery legislation and practices.
  3. Health and safety and risk management.
  4. Asylum, immigration and benefit systems.
  5. Specific support needs, for example, substance misuse, trauma or mental health.
  6. Resettlement options.
  7. Word, Excel, Outlook and Salesforce or similar.


Note: for more details about essential skills please read the Job Description



In return for your hard work and commitment to us, you will receive a competitive reward package which will include, but is not limited to:



  • 5% pension contribution – Standard Life
  • Cycle to Work scheme
  • Access to low cost loans with Churches Mutual
  • Employee Assistance Program
  • £8K Death in Service benefit (all staff)


Location:                             Caritas, Bakhita House

Hours of work:                  35 Hours per week, usually on a 3 week rolling rota, for 5 days per week (including bank holidays and weekends but excluding nights)

Salary:                                  £28,000 per annum

Closing date:                      Tuesday 16th of August 2022 at noon

Job Reference:                  386-427


Please click below for job description.

Support Worker Caritas Bakhita House JD

To be considered for the role, please complete an online application. CVs will NOT be considered, therefore, please do not send them. Only shortlisted applicants will be contacted. Please note that you will need to be eligible to work in the UK to apply for this position. You must provide proof of Right to Work in the UK.  We reserve the right to remove the vacancy before closing date.


Equal Opportunities & Living Wage Statement:

The Diocese of Westminster is an Equal Opportunities and accredited Living Wage employer. To be successful, we aspire to be person centred at all times and place human dignity at our centre. We aim at all times to recruit the person who is best suited to the job, and we welcome applications from all communities and underrepresented groups, regardless of race, sexual orientation, disability, faith, age and gender. We guarantee an interview to disabled candidates who meet the minimum criteria. We strive to take a holistic approach to the development of our people so that we may better serve and empower the mission of our Church as ministered by the parishes, deaneries, schools and communities that we support. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrating and promoting diversity.

We want people from all walks of life to feel valued for their individuality, thrive in our organisation, share a sense of belonging and demonstrate our values. With this in mind, we positively celebrate Diversity & Inclusion at the Diocese of Westminster and place it at the heart of our aim which is to reflect and connect with the diverse communities that we serve.

Actions we take to provide equality of opportunity for all candidates include:


·         We anonymise application forms during our shortlisting process to ensure that candidates are assessed without any consideration of their name, gender or background.

·         As part of this anonymisation, we don’t take into consideration where candidates studied, or the method of that study e.g. full-time, part-time or distance learning.

·         We apply a consistent approach to our question setting across our applications and interviews to ensure that everyone is assessed against the identified values, competencies and job requirements. Our values are important to us and as such we use a scoring framework that marks candidates based on values, behaviours and competencies.

·         We provide guidance and brief all our interviewers throughout the selection processes in recruitment best-practice to mitigate against any potential for conscious or unconscious bias or discrimination. Whenever possible we will have multiple interviewers when assessing each candidate to ensure marking is accurate and fair.

·         We ensure all our assessment venues are accessible. We offer alternative formats of our application forms to encourage applicants with disabilities or who require reasonable adjustments to perform at their best.

·         We will work together with candidates with a disability or health condition to implement reasonable adjustments to enable them to feel comfortable and strive during the assessment process.