Support Worker Bakhita House (Weekends)

Support Worker: The Role

Are you passionate about helping those most in need? Do you want to help make a real difference to the lives of vulnerable women? If that sounds like you, then keep reading!

Every year, thousands of women trafficked to the UK. Classified as modern slavery, survivors of human trafficking have endured many forms of exploitation.

Bakhita House, a residence owned and based within the Diocese of Westminster was set up in 2015 as part of the Catholic Church’s response to this issue, with the aim of offering befriending, guidance, support and resettlement of women who are the victims of Human Trafficking.

We are now looking to recruit a Support Workers to join our team

Support Worker: Key Responsibilities

Working as part of a small team, the post holders will be responsibility for the following:

  1. Managing the case load of each individual woman
  2. Designing and reviewing individual support plans
  3. Signposting women to health and wellbeing services contributing to a holistic recovery.
  4. Overseeing all aspects of women’s housing matters including resettlement.
  5. Assisting women with financial support applications and job or volunteering opportunities
  6. Participating in the design of a life skills programme and workshops.
  7. Providing continuing emotional and practical support and advice to aid women’s empowerment.
  8. Responding to calls on our 24-hour telephone helpline
  9. Liaising with relevant external agencies or organisations as required


Support Worker: Your Experience

  1. Substantial experience of working with vulnerable women who have been victims of exploitation
  2. Substantial experience of working with victims of human trafficking and/or modern slavery in a residential setting
  3. Experience of working with women with high support needs in a residential setting.
  4. Experience of developing, implementing and reviewing support plans and risk assessments
  5. Ability to support sensitively, women who display trauma and/or challenging behaviour
  6. Experience of office and team working.
  7. Awareness of issues affecting survivors/victims of abuse


In return for your hard work and commitment to us, you will receive a competitive reward package which will include, but is not limited to:

  • 5% pension contribution – Standard Life
  • £8K Death in Service benefit (all staff)
  • Healthcare cash plan
  • 23 days annual leave (not including BH and discretionary days determined by the Trustees)
  • Cycle 2 Work
  • Interest Free Season Ticket Loans
  • Access to low cost loans with Churches Mutual
  • Opportunity for continuing CPD or ongoing learning
  • Staff Discounts-employees of the Diocese can benefit from discounts for Cathedral concerts, and receive a Victoria BID Privilege Card for discounts with major retailers in the Victoria area.

Location:                            London (location confirmed upon appointment)

Hours of work:                 16 hours per week Saturday and Sunday, working 2 shift rota patterns (8am-4pm and  2pm-10pm

Salary:                                £14.82 per hour

Closing date:                     Wednesday, 8 December 2021 at noon

Job reference:                  274-427

Support Worker Weekends Job Description Bakhita House

All posts are subject to a DBS Enhanced Level Disclosure and Barred List check.

Please note that Bakhita House is a female only shelter. The post is therefore only available to female applicants as permitted under the Equality Act 2010.

To be considered for the role, please complete an online application. CVs will NOT be considered, therefore, please do not send them. Only shortlisted applicants will be contacted.

Please note that you will need to be eligible to work in the UK to apply for this position. You must provide proof of Right to Work in the UK.  We reserve the right to remove the vacancy before closing date.


Equal Opportunities & Living Wage Statement:

The Diocese of Westminster is an Equal Opportunities and accredited Living Wage employer. To be successful, we aspire to be person centred at all times and place human dignity at our centre. We aim at all times to recruit the person who is best suited to the job, and we welcome applications from all communities and underrepresented groups, regardless of race, sexual orientation, disability, faith, age and gender. We guarantee an interview to disabled candidates who meet the minimum criteria. We strive to take a holistic approach to the development of our people so that we may better serve and empower the mission of our Church as ministered by the parishes, deaneries, schools and communities that we support. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrating and promoting diversity.

We want people from all walks of life to feel valued for their individuality, thrive in our organisation, share a sense of belonging and demonstrate our values. With this in mind, we positively celebrate Diversity & Inclusion at the Diocese of Westminster and place it at the heart of our aim which is to reflect and connect with the diverse communities that we serve.

Actions we take to provide equality of opportunity for all candidates include:

·        We anonymise application forms during our shortlisting process to ensure that candidates are assessed without any consideration of their name, gender or background.

·        As part of this anonymisation, we don’t take into consideration where candidates studied, or the method of that study e.g. full-time, part-time or distance learning.

·        We apply a consistent approach to our question setting across our applications and interviews to ensure that everyone is assessed against the identified values, competencies and job requirements. Our values are important to us and as such we use a scoring framework that marks candidates based on values, behaviours and competencies.

·        We provide guidance and brief all our interviewers throughout the selection processes in recruitment best-practice to mitigate against any potential for conscious or unconscious bias or discrimination. Whenever possible we will have multiple interviewers when assessing each candidate to ensure marking is accurate and fair.

·        We ensure all our assessment venues are accessible. We offer alternative formats of our application forms to encourage applicants with disabilities or who require reasonable adjustments to perform at their best.

·        We will work together with candidates with a disability or health condition to implement reasonable adjustments to enable them to feel comfortable and strive during the assessment process.