Fundraising Administration Officer (Supporter Care)

Would you like to put your strong administration skills, attention to detail and passion for customer service to good use, in the Supporter Care team of a charity helping those most in need around the capital?

We have an exciting opportunity to join our busy Fundraising department, based in our offices in the heart of Victoria. Our role is to support and enable thousands of volunteers who fundraise every week in parishes, as well as growing income for numerous programmes and projects centrally.

The Catholic Diocese of Westminster is led by Cardinal Vincent Nichols and is home to Westminster Cathedral, 214 parishes and 215 schools, serving people in 17 Local Authorities in London north of the Thames, as well as Hertfordshire and part of Surrey. We spend our £55m income on a huge range of activities, from parishes and schools, to hundreds of projects helping those most in need in society, including a refuge for female survivors of human trafficking and a social enterprise hub that enables marginalised people to start their own business.

These varied roles involve high processing volumes, and would suit candidates with supporter services experience in a charity, or someone from another administrative or clerical background with strong transferrable skills.

The Fundraising Administration Officer is primarily responsible for donation processing and dealing with supporter enquiries over the telephone and by email.

 

Salary:                             £25,375 per annum plus good benefits and training.

Hours of work:            35 hours per week (Core hours are 9am to 5pm, Monday to Friday).

Closing date:               Midday Monday 26 August 2019

 

Applicants will need to be able to provide evidence that they have the right to work in the UK.

Please click below for the job description

105-70131 Fundraising Administration Officer (Supporter Care) job description